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» No audio solution on 2014 BMW X6 e71 after screen upgrade

Q:

Hello,I recently purchased one of you android units for my 2014 BMW X6 e71.  I reaching out due to I’m unable to get audio out.PLEASE HELPThank you.

A:

Hi mate,

andoid no sound ?  it is wiring or setting issue.
First check optic cables relocation, video for reference is https://youtu.be/v3aBtKBVrjo
then if your car has Aux ,connect Audio cable into Aux input, and set AUX switching mode to Manual in factory setting, code is 2018, then return to OEM radio and choose AUX, touch screen and return to android , sound  come out.
https://youtu.be/6iieNn_cwT4   video for AUX switching mode Manual.
please double check the setting guidance in package , it has such detailed description also about on sound solution.
thanks

Q:  Hello,

And thank you for your quick response. I was able to get the audio to work. Will reach out if I have any more trouble.
Thanks again